We continuously investigate ways our hotels can lead by example in all facets of the business to ensure continued growth and profitability. We embrace this by being innovative, committing ourselves to excellence, and always operating with integrity.

To enhance and grow our leading reputation, our management company is based on a culture supported by our Company Pillars. These pillars will measure individual hotel and company success.

The Company Pillars are of equal importance, which will ensure an exceptional hotel team and operation. Each of these pillars has a specific measurement of achievement to gauge performance, maintaining an objective and goal to work toward.

Revenue Improvement

Revenue Improvement
Meet or Exceed RevPAR Index Goal

Cost Management/Profitability

Cost Management/Profitability
Achieve 50% Flow Through

Exceeding Guest Expectations

Exceeding Guest Expectations
Top 33% Brand Service Rankings

Associate Engagement

Associate Engagement
Top 25% Associate Satisfaction Industry Ranking

Outstanding Physical Product

Outstanding Physical Product
“Excellent” Operational Audit